Validately User Testing Job Details
Validately is a company that Userzoom gained in 2019. It is where you could join as a user experience or UX tester. Your user experience or UX testing job is to find any possible errors in a website or app so that developers and designers could come up with much better works. This Validately user testing review is a must-read if you are thinking of joining Validately and find out if it is worth adding to your list of online money-making opportunities.
There are many sites similar to Validately and each of them could have specific sets of requirements for testers, and a unique method for completing UX testing tasks. Thus, it is important to first read everything you can about a particular website or platform before you finally register and enter your personal details.
The Validately Difference From A Tester’s Perspective
As an online job seeker, the first page you would intuitively look for at the Validately website is the FAQ page for testers. Comparing Validately Tester FAQ page to that of other user testing platforms we have reviewed in this blog so far, such as User Testing, Userfeel and Analysia, I would say that it is much more informative. I commend User Testing FAQ page offers payment and technical requirement details to potential testers. I dislike Analysia because I think the tester FAQ is insubstantial.Validately Tester FAQ, however, is praiseworthy. Reading through each entry in this web page taught me more about user testing. Other similar sites will only tell you a general idea about user testing, which is to follow the instructions for a task in browsing a website or shopping from an e-commerce site. For example, Validately gives more information about moderated and unmoderated studies (more on these below), which initially made me think it is a confusing platform to venture to. I think job details such as these are important matters to consider so that any potential tester applicant will perceive right from the start what tasks to expect, if Validately accepts his application.
Requirements For Joining
You can see from Figure 1 that Validately requirements for testers are not very distinctive from the requirements of other websites.
There is the minimum age of 18 years old and also the required tools for user testing (computer with microphone, smartphone or mobile device and a reliable internet connection). You could head over to http://online-voice-recorder.com/ to make a recording that will tell you that your microphone works properly.
From this screenshot, you know that there is only one browser required, which is Google Chrome. However, as you read other entries from the FAQ section, you'll know that MS Edge is also an allowed browser for desktop testing tasks. Make sure you have the latest version of either browser.
You need good English communication skills to be a Validately tester. After all, you must voice out and express your insights about the website you are testing.
Tester’s Participation at Validately
Now let us tackle more about moderated and unmoderated tasks. Look at Figure 2.
From this illustration, you can see about the two types of tasks you can do at Validately.
A moderated session is one where the client will set up a live face-to-face interview with chosen participants. The client may also share the screen of his prototype or website with his chosen participants. In Moderated studies, researchers will recruit you from the Validately panel if you qualify for the tests they will conduct. Researchers could choose you to test desktop software and Android native apps.
As a moderated test participant, you can see/hear the moderator; text chat with a moderator. The moderator will prompt you to have a screen share with him. The moderator could see you in the face-to-face interview, so this means you should have a webcam to qualify as a moderated test participant. You may leave the session anytime by closing the tab.
To ensure your success in moderated sessions, you need to show up on the date and time that the moderator sets. Read and follow the best practices for panelists. Contact Validately if you will be late for any reason. You may use the cancel button and reschedule link in the confirmation email for respective purposes. Validately will receive a notification from the client if your participation was a success and you can expect to get your payment after 7 days.
This is the usual user testing that involves thinking out loud about the website/app you are reviewing. The system will record your session and the client will receive your video as you complete the task and answer questions.
This task involves answering some screener questions. Refer to Figure 3.
You would receive an email with a link to the study. Once you click this link, you will see a webpage where you can take the screener questionnaire. Questions vary according to the specific requirements that a researcher looks for in the test participant.
If your answers are not what the researcher looks for, you cannot proceed. You can move forward if your answers are correct. Your next step is to go through a tutorial about the task button. Next, you will need to install the Validately Chrome extension. Then, you will go through a tech check to determine if your microphone works properly.
They limit tests to 15 minutes by default and could include 3-5 tasks.
Researchers can rate your response. Star ratings of 3 (good), 4 (very good) or 5 (excellent) means that the researcher accepted your work.
How To Apply/Join
There is nothing mentioned about registration fees for testers.
This video will walk you through the application process at Validately.
In this video, you can see that you must tell what mobile device and type of computer you own. You must tell the version of Windows you use. You need to tell your gender, year of birth, education level, employment status, industry, job title, annual household income, full name, email, PayPal email, password, and time zone.
Refer to Figure 4.
Unmoderated studies, as mentioned earlier, last 10-15 minutes. You can get $10 if you complete it and if the researcher gave you a high rating. If researchers need more time for the study, they will need to set up moderated studies, instead. Moderated studies last 30, 60 or 90 minutes.
You might not receive any payment, such as when the researcher gave you a low rating for your work.
To ensure that you will submit a work that will earn money, there are several things you can do prior to the test. Check your internet speed. Use the latest browser version. Check the audio quality of your microphone. Be sure to talk continuously while doing the test. The researcher wants to hear about what he asked you to do, what you are about to do or try to think about your thought process during the test. Speak audibly. Answer the follow-up questions after the test.
Researchers may screen participants according to their demographic information like age, gender, education, location, marital status, number of children, employment status and income. Therefore, not all registered testers at Validately will qualify. Although there are tests available every day, expect not to get any invitation for a test. Just like with other microtask gigs, you have a flexible work schedule as a Validately tester.
Yet, when you do receive an email invitation to an unmoderated study or when the researcher chose you as a participant in a moderated study, allot a substantial amount of time to finish your task efficiently. According to Figure 4, a moderated study may last 10-15 minutes while an unmoderated study could take 30, or 60, or 90 minutes to complete.
Benefits / Bonus/ Increase/ Training Provided
The benefit from checking out Validately is that you will gather a substantial amount of information about what the job entails. You will also find useful resources there to use for ensuring you will get your payment for completing tests.
I find Validately as a good website to join for user testing tasks. The way it presents useful information to testers made me decide it is a reliable company. I might not have a lot of tests to complete, but this also means that when there are no tests available, I could look for other gigs and opportunities online. I could join microtask websites or even pursue other more fulfilling jobs.