At Usercrowd, the payment is low. You need to meet the minimum amount and even need to request payment which can take time to receive.
The first thing you will see when you visit the Usercrowd website is how you can earn money by participating in quick design surveys and provide feedback that will help make products better. Note the word “survey.” This explains why some people regard UserCrowd as one website to visit when you want to earn money from paid surveys.
The Re-branded Usercrowd Test Panel
Usabilityhub.com and UsabilityHub refer to the place and the software that customers may create and publish tests at. Usercrowd.com and UserCrowd now refer to the place solely for testers.
The “UsabilityHub” tester panel underwent a rebranding that changed only the name, logo, and domain. Everything else is the same. Thus, all existing accounts (profile details, balance, and payouts) of current UsabilityHub testers are now over the rebranded panel. The goal of this rebranding was to eliminate the confusion between and among testers and customers.
When you visit its website, https://www.usercrowd.com/, all you can see are links and info for testers. This differs from other usability testing websites where the design of the website is to inform and attract companies interested in availing Usability testing services.
There are few details in UserCrowd that tell briefly about a tester’s payment and job while the links are for signing in or signing up as a tester. This can be off-putting (especially to those who are not aware of the re-branding) since there is not even an FAQ or About page to go to if you like to know more information.
You might take it as an adventure to sign up after browsing until the bottom of the homepage, hoping you could access more information once you have registered.
What To Expect
In other platforms, there is at least a section on the homepage where you can read a checklist of requirements for joining. On the homepage of Usercrowd, there is nothing close to a checklist.
Even though you know nothing about user experience testing, you are welcome to join. This could mean that interested individuals from around the world are welcome to join, but do not think there is no minimum age requirement to meet. You will soon realize (during sign up) that the age requirement is at least 18 years old.
In the paid surveys or tests at UserCrowd, there are questions about a particular product or service that you need to answer. Most tests will likewise require an explanation of your answers.
This is the part where you must take your job more “seriously” so you can elaborate your answers and explain what you think will benefit the product or service you are testing. This will determine if you will get a reward for your efforts or not.
UserCrowd will review the answers you submit. If the review team deems that you rushed your answers, it could only reject your feedback.
Status Of Employment
When you become a UserCrowd tester, you understand that this position does not make you an official employee of UserCrowd. Instead, you are an independent contractor so you do not have the entitlement of employee rights and benefits.
Salary-wise, the amount of money you will get from performing your task as a tester will also not be enough for you to consider it as a primary source of income.
Testers at UserCrowd need to pay attention to the quality of work they submit. Here, they must keep in mind that you have a tester score to uphold. The review team will flag any inferior quality answers.
Flagged responses will only reduce your tester score and thus lower your priority in the queue of test matching for testers. If this happens, there will be fewer tests for you to complete or you might not receive tests frequently.
Guideline For UserCrowd Testers
To help you achieve a good tester score, UserCrowd offers a set of guidelines you may follow whenever you take on a task.
1. Carefully read and follow instructions because each test could differ from other tests.
2. Do not rush through tests. As mentioned earlier, speeding through tests will only lower your score and priority and could even get you banned from UserCrowd.
3. Provide clear, specific, and thorough written feedback.
4. Explain your answers for tests that ask for elaboration of feedback.
5. When giving negative feedback, choose the most suitable way of expressing it in a professional, polite, and honest manner.
6. If you encounter faulty or offensive tests, report it to UserCrowd.
UserCrowd Testers Potential Income
Every response that you give could let you earn rewards. When your account already has 100 credits, you may then request a payout. This platform, therefore, does not offer rewards in terms of an actual amount in cash.
One credit is equivalent to $0.20 so the minimum payout amount is $20. Once you have enough balance in your account, request for a payout and expect to get it (if approved) in your PayPal account in 30 days.
You could gain one credit for every minute of the test. Most tests follow between $0.20 to $1.00 so the duration of tests varies from 1 to 5 minutes. However, there are also tests that take more time to finish.
It is important that you follow guidelines and policies when testing. There are reasons you might not earn credits for your completed tests, such as when the system automatically detects that you used inappropriate languages in the responses or when you rushed through the test.
There are also reasons you might not get a full amount of credits for the tests, such as when the UserCrowd team deems your answers to be nonsensical or of inferior quality.
How To Apply/Join
You’ll see the screen that will follow when you have completed the first step of registration. This page includes the Tester Agreement. Upon checking all the boxes and clicking the Continue button, you will see the rest of the registration form.
You must indicate your country and the languages you speak. You also need to enter your birth year. What I find annoying with UserCrowd is that it is only at this point where you will read about the age requirement, which is 18 years old at a minimum.
You should state your gender, education, employment status, annual household income, the average time you spend surfing the web each day, and your technical proficiency.
The next step involves entering your mobile number to receive the verification code. I used a disposable phone number, and it worked. Once you have entered the code, a new screen will appear.
This new screen is where you will indicate how you like to receive notifications (by push notifications or email notifications). Some recommend that it is better to have push notifications because you will know if there are tests available even when you close UserCrowd. You may also choose the time zone and the day when you want to receive the notification.
As mentioned in the previous section, each test may last from 1 minute to 5 minutes or even longer. While it applies in all UX testing platforms that you might not have a consistent number of tests to complete in an amount of time so you are on an on-call schedule, it is a must that when you receive notifications about a test, you must allot an adequate amount of time to finish it.
When you rush to complete an assignment, you might not provide the top quality response that UserCrowd wants to receive from you. Call it a flexible work schedule because you could even work only when you feel like completing a particular test.
The waiting for tests to complete might be indefinite, so you may look at other ways to earn money online.
We have known that the current payment rate offered is $0.20. This rate is double of what UserCrowd used to offer, which was only $0.10 per one-minute test.
- It is available globally.
- It does not seem to have a lot of requirements, especially technologically advanced devices and software to download.
- Some say that you could access the website with no problem even when using a mobile device.
- It only pays through PayPal.
- You need to meet the minimum payout amount and even need to request for payment.
- It takes long to receive an approved payout.
- The payment is low.
If you like to be involved in UX testing opportunities, I think one can make the most out of it by joining not just one platform. It will serve you well to have a list of such platforms that PAYS MORE so you will have higher chances of earning “extra money.”
Spend a reasonable amount of your “free time” on this venture since it does not pay well.
The time you spend working on UserCrowd = “your income.” Why not use THAT TIME more productively to learn blogging for a living so you can build your passive income even for an effort of 30 minutes a day?